Problems with Skype for iPad 2

skype for ipad 2

In this article we will talk about some common problems with Skype users on the iPad and iPad 2.
We will provide some solutions to these problems, do not forget you can always contact our technical support about any problem you may not find a solution on our website.

  • - How to leave chat screen on skype for ipad 2?

In rare cases, a full-screen chat windows appears and the left hand navigation panel disappears,Then user can not leave the chat window.

We’ve got several inquiries around like ..

skype for ipad locked chat.

skype for ipad 2 how do i leave chat.

how to exit chat on skype for ipad 2.

To solve this problem kill the app from the task bar or restart the iPad.

  • - Skype iPad rotate.

In rare cases, the iPad application may get locked in portrait or landscape mode. Other iPad apps are not impacted.

To solve this problem kill the app from the task bar or restart the iPad.

  • - Video call rotated.

The video sent from iPad 2 may be rotated sideways on a Windows 5.5 machine.

To solve this problem rotate the iPad several times. Turn video off then on again. Start video call over.

  • - iPad Skype emoticon.

Some emoticons are rendered as text instead of the image.

Unfortunately, Skype did not provide a solution to this problem at this moment , but you can try other emoticons.

We had talked in more detail about these problems in a previous article you can refer to it by clicking here, in this article only a summary of it because of the large number of inquiries on these topics.

We hope these solutions will help you, wait Skype  to update application for iPad and solve these problems.

We constantly update any new about Skype,Visit us again to know how to use skype for iPad and iPad 2, you can subscribe to our mailing list to get all the new directly in your email.

Updated on August 18, 2011

Well, there is good news, Skype has to solve some problems in a new update for Skype on the iPad, please see the following article Skype 1.0 for iPad update.

Updated on December 18, 2011:

Many of the problems were resolved in the new version of Skype 3.6 for iPad, more Information here:

Skype 3.6 for iPhone and iPad

You can also contact our technical support to assist you with any problems relating to Skype

 


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45 Responses to “Problems with Skype for iPad 2”

  1. Debby says:

    Not all of my contacts online show up on skype for ipad2, i can see them online on my laptop but not on the ipad. Not all of the pictures of the contacts come through either. Also are there any emoticons with the program, i couldn’t find them. do they need to be downloaded separately. I downloaded skype on Aug.17. Should I update already? thanks.

  2. skype help says:

    To resolve your concern, we recommend that you uninstall Skype on your iPad and then reinstall again.

    You can remove the Skype application from your iPad by completing these steps:

    • On the Home screen, tap and hold any of the application icons; this will cause the application icons to wobble (only the apps you’ve downloaded, not those that came with the iPad). You should also see a little X appear at the top-left of each application icon.
    • Tap the X that appears next to the Skype application icon.
    • Tap Delete to delete the application.

    Once the application has been deleted press the iPad’s Home button (bottom centre) to return to the normal screen display.

    Skype on your iPad is free to download, just like Skype on your computer. To get the Skype for iPad application:

    • Open App Store on your iPad.
    • Search for the Skype for iPad app.
    • Start the download for Skype for iPad.

    You will need at least 28MB of free memory space on your device to download the application.

    iTunes will open with the Skype download page in the App Store. Please note that you need an iTunes Store account to download the application.

    • Matt says:

      None of my Skype contacts have profile pictures on Skype iPad yet I know they actually do as they come up on my Skype account on my laptop!
      I’ve deleted the app and reinstalled it but that doesn’t work! I know it’s only a small thing but the way the app is layed out would be so much easier if I could actually see the profile pictures by the names

  3. Nick says:

    Ipad 2 Skype – I can’t delete chat or call history. Is that problem being addressed? Thanks.

  4. skype help says:

    Hello,

    We talked about a lot of problems in Skype On iPad 2 here :

    http://www.skypehelp.com/skype-download/skype-1-0-for-ipad-2/

    We wrote the replies in the comments, That unfortunately, it is not possible to delete your history on your iPad.

    • dd says:

      Then make it possible. Cause now it’s really not good. Every time i open skype i have to scroll down through all the messages.

      • Alex Egan says:

        Yes, please please skype fix this app urgently, I use this for business and I don’t want others seeing private chats, it is really important that this fixed

    • Anne B says:

      This is so basic, Skype need to listen – deleting history so it doesn’t fill up all over the place seems as intuitive as clearing out your closets of old things clogging. I can’t perceive how Skype didn’t think to make this a requirement for their app. It just feels like they rushed into making the app for the iPad without thinking of what basic needs users have.

  5. nikola says:

    I have a problem with bad transmission.
    I hear people perfectly, but they say that my voice is breaking up every few seconds for half second or so.

    In the end I did skype test call, and it repeats there as well.

    any solution?

    I have 80 MBPS internet link, so it cant be blamed on internet, and when I talk on skype via PC, it works perfectly.

  6. Mac says:

    Hi,

    How can I multitask in ipad2 without shifting to recording? When I’m trying to open other aps while on Skype video chat, the video suddenly pauses. How can I play games while video chatting on Skype? Normally on our computers we can do this but how come in iPad, the video switches to recording/pause mode. Hope you can provide me an answer. Thanks.

  7. Daniel says:

    How can I delete a “username” from the login screen on an Ipad2?

    On the PC I can do it by running

    %appdata%\skype

    What is the equivalent to delete a username on the Ipad2?

    Thanks.

  8. skype help says:

    Hello Daniel,

    Unfortunately, this option is not available on ipad, to delete a Skype name from the log in screen, please uninstall and reinstall Skype application.

  9. Phil Brown says:

    This problem developed today: when I save a new phone number, the screen I am writing in disappears as soon as I start to type. So I am typing blind. The information is stored, but I can’t tell if I make a typo while inputting.

    Also, my devices don’t always ring, so I sometimes miss calls.

  10. skype help says:

    Hello Brown,

    The problem might be on the application for Skype that you have downloaded. If you are running the Skype for iPhone application on your iPad, we suggest that you update the application for Skype for iPad.

    Before you can upgrade to Skype for iPad, you should delete the existing Skype for iPhone app. If you try and sign in to both the Skype for iPhone and Skype for iPad apps on your iPad at the same time, the apps may crash. To delete the Skype for iPhone app:

    Press and hold the existing app on your home screen until the icon begins to shake and an x appears in the corner of the Skype icon.
    Release the icon and tap x to uninstall the application.
    If you are using Skype for iPad, please reinstall the application. You can remove the Skype application from your iPad by completing these steps:

    On the Home screen, tap and hold any of the application icons; this will cause the application icons to wobble (only the apps you’ve downloaded, not those that came with the iPad). You should also see a little X appear at the top-left of each application icon.
    Tap the X that appears next to the Skype application icon.
    Tap Delete to delete the application.
    Once the application has been deleted press the iPad’s Home button (bottom centre) to return to the normal screen display.

    Skype on your iPad is free to download, just like Skype on your computer. To get the Skype for iPad application:

    Open App Store on your iPad.
    Search for the Skype for iPad app.
    Start the download for Skype for iPad.
    You will need at least 28MB of free memory space on your device to download the application.

    iTunes will open with the Skype download page in the App Store. Please note that you need an iTunes Store account to download the application.

    If you have any problems downloading the application, please contact Apple support directly:
    http://support.apple.com/kb/TS1702

    After that, please make sure that you have followed this steps in order to add contact information on Skype for iPad:

    Open the Skype for iPad application.
    Tap the + icon in the top right-hand corner of the screen.
    Select Search Skype directory.
    Search for the contact by his/her full name or Skype Name and tap on the result to view the contact’s profile.
    Tap the Add contact button in the top right-hand corner of the profile. You can enter a message to introduce yourself.
    Tap Add contact again.

  11. Joey says:

    Hi,

    It’s happen only today due too so much of messages in the history chat which is not possible to delete my skype hang in a few minutes while I am chatting my friends. And suddenly skype restarted and loading again all the chat history. I hope the Skype Team can do a correction of this problem.

    Thank you.

    Joey

  12. Madara says:

    Hi!
    my problem appeared recently, If my skype app is open, then I see if someone is texting or calling me, but if I am surfing on internet or other app, skype nomore sends me a notification if someone is calling me or wri a message that moment. I see that only then, when i am opening it. Why that? Before everything was ok. I am reinstal skype app several times, but nothing changes.
    Thank you
    Madara

  13. Graham says:

    I have installed on my iPad 2. I already have a Skype account, but it will not accept sign in. I don’t even have the option of creating a new Skype account? What do I do to activate Skpye on my iPad?
    Regards
    Graham

  14. Graham says:

    Problem sorted – thanks

  15. Bosh says:

    iPad 2 – iOS 5 – When a person rings me I don’t receive a ring (I don’t hear a sound) Afterwards I can see that someone gave me a call. Is there a solution ?
    Reinstalling did not solve the problem.

  16. Mindy says:

    There is no sound coming through on my Ipad2. The other person can see and hear me, but I cannot hear them. Any solutions?

    • Andrew says:

      Mindy,

      I have the same problem on my iPad. I can call and I can see call coming on the screen however I cannot hear it.

      Thanks,
      Andrew

  17. Neil says:

    Hey, I have annoying problem. I have an ipad 2running the lastest ios and skype 3.6.97. I am also using a plantronics backbeat 903+ blutooth heaphones.I make one call and then the headphones stiop working. I have found this is a common problem regardless of what brand of headphones.
    Any ideas would be appreciated..

    Neil

    • Victor says:

      I found the same problems after the updates. It worked with my bluetooth earphone before, but now the Bluetooth connection drops whenever calling is made. I thought I am the only one who encounters these problems. So it looks like it may be the problem errors in the recent updates. Hope Skype will fix these problems at soonest.

  18. Markeisha says:

    Why can I not video chat from my iPad. My bf called me but a message on his screen said I cannot receive video. He can see me but i can’t see him

    • Mike says:

      Hi,
      Just make sure you have no restrictions on (check settings). This appears to be the most common problem. Switch all restrictions off then retry.
      Mike

  19. mark says:

    I have skype on my ipad
    under “saved phone numbers” i can only place 1 number and am unable to locate multiple numbers for office/cell/ etc
    i am also unable to edit the name
    how can i fix this?
    thanks

  20. Karla says:

    I can’t seem to find the screen share icon on my skype for ipad. Is this feature not available?

    Thanks

  21. skype help says:

    Hi Karla,

    Unfortunately sharing your screen is not yet possible in Skype for iPad. However, it is currently possible to receive screen sharing from another platform where screen sharing is supported.
    You can only receive the screen being shared or the video of the other end one at a time. But you can continue to send your video at the same time.

  22. klaus says:

    The video calls are not working. When somebody calls me, the sound works and my friend can see me but i can’t see him. On the iPad2 stands ,,Initiating video…” but the video doesn’t start.

    What can I do?

    Thanks for your help

    • Susan says:

      I have the same problem. I’ve tried uninstalling and reinstalling Skype for iPad, but the same thing happens. Help?

  23. A says:

    Lately when I do a voice or video call on Skype, the other person cannot hear me clearly. Apparently, there is a noisy buzzing sound in the background of my voice. It is definitely not the Internet connection that is causing this. It wasn’t like this in the beginning as the person can hear my voice very clearly. Also, when I tried using the video application on my iPad 2, I can hear myself clearly – no noisy buzzing sound in the background. It goes the same for the other applications except Skype. So what is wrong with my iPad? What should I do?

    Need your help, thanks

  24. Mike says:

    Why can my friend who is on a pc see me but i cant see them ???????

  25. Magic says:

    Video does not show up when using Skype on ipad II. I can hear the other callers voice but can’t see their face. We both have ipad II and have the same exact problem. What can I do?

    Please help.

    Thank You

  26. says says:

    I tried to setup skype on my ipad2. Can’t make a contact to call or video call. Can’t video call or call. I had to have someone call me from their skype computer and then I received it. That is how I can now call them back using skype. BUT, I still cannot create a contact or call anyone from my ipad2.

    Before the call to my ipad2, I reloaded and reloaded and reloaded. I downloaded from itunes and transferred by way of USB. I dowloaded directly to my ipad by way of wifi. Neither made any difference. I obviously downloaded the correct app in itunes which was skype for ipad. What is my problem? Please help. TIA

  27. Brenda says:

    Why doesn’t Skype for iPad automatically show my status as “Away” whenever I close the iPad cover without actually Signing Out of Skype? I cannot find any settings menu (like in my Skype for PC) that let’s me direct Skype for iPad to automatically show my status as Away if I am idle for a set time period or if I close the cover (Sleep). Am I missing something or is there really no way to do this in Skype for iPad other than to manually change my status to “Away” before closing the cover or leaving my iPad idle for, say, more than 10 minutes?

  28. Nicole says:

    I can’t find the menu button on my Skype for iPad 2. I want to change my voice mail and i need to go to menu then preferences but I can’t find menu. Where is it?

  29. Ali says:

    When i use Skype for my iPad 2, the video freezes or gets distorted every few minutes on my counter party’s side. I have to keep turning off and on the video from my side in order to get the video quality to become normal for them. Please advise. Thanks

  30. Boehemian66 says:

    Trying to get a video call on Skype but it won’t show up that I can video. Why? I can talk but not video call.

  31. Boehemian66 says:

    I don’t know how to get a video call from my iPad. The calling works but the video won’t show. What might i be wrong?

  32. azariah says:

    why skype video from other side suddenly appears going on and off? is it a camera problem or third party trying to take pictures or video

  33. Jemel says:

    How do I take screen shots on my Toshiba thrive tablet?

  34. Marta says:

    I have problem with skype on my ipad, my parents don’t have a camera, so I would like to have full screen of what I am showing them with my back camera, but I can not enlarge the picture, it is so small I almost don’t see what I’m showing them. I also want to know why when I’m on skype and tring to do something else the view freezes? That is big mistake on skypes part.

  35. Cisko says:

    How do I remove items from the list “recently contacted” ?

    I tried pressing the contact and clicked in the cross, but don’t worked.

    Can anyone help me?

  36. Ann Selbie says:

    How to increase volume during video call on skype

  37. Susan says:

    When I try to download Skype on my IPAD using the App Store I get a message that says

    Account not in this Store Not valid for use in the UK store You must switch to US store before purchasing

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